Your privacy is important to Crelativity Limited (“Euroservers”), and Euroservers takes great care in handling the personal data of its customers to protect customer privacy. Euroservers believes you should know what information we collect from you, as well as how that information is used, disclosed, and protected. Euroservers has created this Privacy Statement to explain our privacy practices and policies.
This statement does not cover data hosted, transmitted, or processed on infrastructure leased from Euroservers by its customers. The customer leasing Euroservers infrastructure is responsible for the personal data processing, acting as a data controller. If at any time Euroservers has access to personal data stored on infrastructure leased from Euroservers, Euroservers shall act as a data processor, and any actions performed by Euroservers in relation to such data shall be solely governed by the agreement concluded between Euroservers’ customer and Euroservers.
Euroservers will not sell or disclose your personal information to unaffiliated third parties without your consent except as otherwise provided in this statement or our General Terms and Conditions of Sale and Services, and Acceptable Use Policy.
By using euroservers.com websites, products, and services you agree and give consent to the terms set out in this Privacy Statement.
This Privacy Statement was most recently changed on [Insert Date].
When does Euroservers collect your data?
Euroservers may collect your data when:
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You order a product or service from Euroservers;
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You participate in a Euroservers survey;
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You subscribe to a Euroservers newsletter;
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You ask Euroservers for information about a service, or contact Euroservers with a question, comment, or complaint;
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You submit an abuse notification to Euroservers.
In addition, Euroservers may collect data about you from fraud‐prevention agencies, referral partners, business directories, and credit reference agencies.
Euroservers does not intentionally collect information from children under the age of 16.
What data may Euroservers collect?
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Your name, (business/private) address, phone number, date of birth, email address, personal identification numbers, documents and information that certify your identity;
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Your Euroservers account information – such as products and services you ordered, your customer ID, service charges, and usage of Euroservers services;
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Your IP address when placing an online order through euroservers.com;
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Your contact with Euroservers – such as notes or recordings of calls, chat logs, emails or other correspondence;
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Information about your payment methods, such as credit card number, bank account number, or other banking information;
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Information provided by you to Euroservers when you notify us of a (suspected) breach of Euroservers’ Acceptable Use Policy.
Third-Party Analytics
Euroservers may use analytics services such as Google Analytics, which collect cookies and usage data to track and examine website use, prepare reports, and share them with other Google services.
Google may use this data to contextualize and personalize the ads of its own advertising network.
Personal Data collected: Cookies and Usage Data.
Place of processing: United States – Google Privacy Policy – Opt Out.
Social Networks and Platforms
This type of service allows interaction with social networks or other external platforms directly from the pages of euroservers.com.
Personal Data collected: Cookies and Usage Data.
Data may be processed in the United States or other jurisdictions — see the relevant privacy policies for each platform.
Chat Platforms
Euroservers may use live chat platforms (such as Tawk.to or Facebook Messenger) to support users.
Personal Data collected: Cookies, Data communicated during chats, and Usage Data.
Payment Information
Your payment transaction may be processed by third-party payment vendors: Stripe, and others. These vendors can process your payment on behalf of Euroservers.
How does Euroservers use your data?
Euroservers may process your data for the following purposes:
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Processing orders and provision of products and services;
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Conducting market research, customer satisfaction surveys, marketing (including social media), and sales activities;
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Communicating with customers to provide information about services and offers, order status, and payment, provide support, handle complaints, and answer questions;
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Performing financial processes, invoicing, processing financial transactions, and granting debt collection rights to third parties;
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Investigating and processing suspected violations of Euroservers’ Acceptable Use Policy;
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Ensuring the security of persons, goods, and fraud detection;
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Conducting legal processes and collecting evidence for legal proceedings;
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Complying with statutory obligations, including data provision to authorized authorities and data retention.
Cookies and Similar Technologies
Euroservers uses cookies to identify visitors, track visits, store login session information, and remember user preferences.
Visitors can disable the storage of cookies in their web browser, but doing so may affect the quality of the website experience.
Where does Euroservers store your personal data?
Personal data collected by Euroservers is stored and processed primarily in the European Union (e.g., Ireland or Germany). Data collected by affiliates, service providers, or payment providers of Euroservers may be stored and processed in any other country where they maintain facilities.
How to access and control your personal data
You can view and edit part of your personally identifiable information by logging into the Euroservers Client Area (https://portal.euroservers.com/.
If you cannot access certain personal data via the Client Area or directly through Euroservers services, you can always contact us using the contact details below.
Euroservers will respond to requests to access, provide, or delete your personal data within 5 business days.
You can choose whether you do not wish to receive promotional communications from Euroservers by email, mail, or telephone.
You can exercise that right at any time by contacting [email protected].
Security and Safety Features
Euroservers is committed to protecting the security of your personal data.
We use a variety of security technologies and procedures to protect your data from unauthorized access, use, or disclosure.
Personal data is stored on secure systems in controlled facilities. When we transmit highly confidential data (such as a credit card number or password) over the Internet, we protect it through encryption.
Changes to this Privacy Statement
Euroservers will update this Privacy Statement as necessary to reflect customer feedback, changes in products and services, or changes in the law.
Changes will be made at Euroservers’ sole discretion. When we post changes, we will revise the “recently changed” date above and may announce changes on our website or via email.
We encourage you to periodically review this Privacy Statement to learn how your data is protected.
How to Contact Us
Based on its principal place of business, Euroservers falls under the supervision of the Data Protection Commission of Ireland.
If you have a privacy concern, complaint, or question for the Data Protection Officer of Euroservers, please contact the DPO by sending an email to [email protected].
The DPO will respond within 5 business days.
Unless otherwise stated, Euroservers is the data controller for personal data it collects through the products and services it provides.
Euroservers (Crelativity Limited), Reg No: 657652
Registered office: Clonlara Road, Baldonnell Business Park, D22P3K7, Dublin, Ireland
Email: [email protected]
To learn more about Euroservers, please visit https://euroservers.com/.
Last updated: 15/07/2025
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